Klive Hologram Concert Ticket

1. I made an online reservation, but I want to change the date.
If you want to change the reservation date, you need to cancel the reservation first, and reserve again. However, by the reservation cancelled date, you can’t get refund, and there might be cancellation fees will be applied.
2. What is the age restriction for children?
Children of all ages may enter. Loud noises and strong vibrations may occur during the performances, and pregnant women, the elderly and weak, and children under 3 are advised to be careful.
3. I’m arriving by public transport.
You can come to Lotte Fitin 9th floor through the Dongdeamun history cultural station exit 11, 12. For detailed instructions on bus lines, please consult the directions posted on the website.
4. Can I take my own pictures of the performance as a souvenir?
Taking pictures, videos or sound recordings of the performance is prohibited, as a violation of publicity rights and copyrights. Such behaviors may obstruct the performances of the performers and comfortable viewing by other members of the audience.
5. Is food allowed into the performance?
Food is not allowed in the hologram concert hall.
Please understand this is necessary to maintain a comfortable performance hall environment. Please finish all food items before entering.
6. Can I enter the performance hall after the performance beings?
Entry into the performance hall is restricted after the performance begins. You may be guided into the performance hall by the house manager or the performance director through a separate entrance. The house manager or performance director will permit access into the performance hall only at certain times, so as to prevent disturbing the performance.
However, if the performer requests that audience members who arrive late are not allowed access, access may not be permitted. Late audience members are by default not allowed access. On-time arrival is an implicit promise among all other members of the audience, and entering the performance hall late may disturb other audience members who have arrived early and are enjoying the performance.

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